Privacy Policy

Privacy Policy of Delivery Hub SIA
Company registration number: 40203683731
Effective date: 26 September 2025
Website: kajazz.com
Data Controller: Delivery Hub SIA, registered in Latvia.

1. Introduction

Delivery Hub SIA (“we”, “our”, “us”) is committed to protecting and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit and use our website at kajazz.com (the “Website”) and/or otherwise interact with us.
We comply with the GDPR, as applicable in the European Union, and any Latvian national laws regulating personal data processing.

2. Controller and Contact Details

• Data Controller: Delivery Hub SIA

• Registration No: 40203683731

• Address: Biksēres iela 2, Rīga, LV-1073, Latvia 

• Email: info@kajazz.com
  If you have any questions about this Privacy Policy or our processing of your personal data, please contact us at the email address above.

3. What Personal Data We Collect

We may collect and process the following categories of personal data about you:

• Identity & contact data: name, postal address, email address, telephone number.

• Transactional data: details of services/products you purchase from us, payment details (but note: sensitive payment data may be processed by our payment provider—not stored by us).

• Technical & usage data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device identifiers, website usage data (pages visited, time spent, path of navigation, etc.).

• Marketing & communications data: your preferences in receiving marketing from us and your communication preferences.

4. How We Collect Your Data

We collect personal data in the following ways:

• When you register for an account or place an order on our Website.

• When you voluntarily provide feedback, complete surveys, or otherwise communicate with us.

• Automatically, when you visit our Website (via cookies and other tracking technologies).

• From third parties (for example, payment service providers, analytics providers), where applicable.

5. Purposes of Processing and Legal Bases

We use your personal data for the following purposes, and the legal bases for these are:

• To provide our services: processing and fulfilling your orders, managing your account, delivering goods/services. (Legal basis: performance of contract or taking steps at your request before entering contract.)

• To communicate with you: sending you service-related communications, updates, confirmations, responding to inquiries. (Legal basis: legitimate interest and/or performance of contract.)

• To send marketing (only where you have given consent): we may send you promotional offers and newsletters if you opted in. You may withdraw consent at any time. (Legal basis: consent.)

• To run and improve our Website and services: including analytics, logging, identifying usage patterns, detecting fraud/malicious activity, enhancing website functionality. (Legal basis: legitimate interest.)

• For compliance and legal obligations: to comply with laws and regulations, such as tax and accounting obligations. (Legal basis: legal obligation.)

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect technical and usage information. These help us provide and improve our Website and services.
You can manage your cookie preferences via your browser settings and file preferences. Please refer to our separate Cookie Policy [link to cookie policy] for more detail.

7. Disclosure of Your Data to Third Parties

We may share your personal data with:

• Service providers and partners (e.g., payment processors, shipping/delivery services, website hosting providers, analytics services) who provide services on our behalf.

• Law enforcement or government authorities where required by law or to protect our rights.

• In the context of business transfers (e.g., sale, merger, reorganisation of our business) your data may be transferred, subject to confidentiality protections.

We require all third-party recipients to protect your data and only process it in accordance with our instructions and the applicable law.

8. International Transfers of Personal Data

If any of your personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your rights under the GDPR.

9. Data Retention

We will keep your personal data only as long as is necessary for the purposes set out in this Privacy Policy, and/ or as required by law. Criteria used to determine retention periods include: (i) length of relationship with the user, (ii) whether there is a legal obligation to retain the data, (iii) whether there is a need to keep the data to protect our interests (e.g., in legal dispute). After the retention period expires, your personal data will be securely deleted or anonymised.

10. Your Rights Under the GDPR

Under the GDPR, you have the following rights (subject to conditions):

• Right to access: you may request a copy of your personal data we hold.

• Right to rectification: you may ask us to correct inaccurate or incomplete personal data.

• Right to erasure (“right to be forgotten”): you may ask us to erase your personal data in certain circumstances.

• Right to restrict processing: you may ask us to restrict processing of your personal data in certain circumstances.

• Right to data portability: you may ask us to transfer your personal data to another controller under certain conditions.

• Right to object: you may object to our processing of your personal data on grounds relating to your particular situation.

• Right to withdraw consent: if we rely on your consent for processing, you may withdraw it at any time, without affecting the lawfulness of prior processing.

• Right to lodge a complaint: you may lodge a complaint with the Latvian Data Protection Authority (Datu Aizsardzības Inspekcija) or the relevant supervisory authority.

To exercise any of your rights, please contact us at the contact details above. We may ask you to provide information to verify your identity before fulfilling your request.

11. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include encryption, access controls, secure servers, staff data-protection training. However, no method of transmission over the Internet or electronic storage is 100 % secure; therefore we cannot guarantee absolute security.

12. Links to Other Websites

Our Website may contain links to other websites which are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

13. Children’s Privacy

Our Website and services are not directed to children under the age of 16 (or the age as per your country’s local law). We do not knowingly collect personal data from children. If you become aware that a child has provided us personal data, please contact us; we will delete such data unless required by law to retain it.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, with the “Effective date” updated. We encourage you to review this page periodically.

15. How to Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@kajazz.com or by writing to:
Delivery Hub SIA
Biksēres iela 2, Rīga, LV-1073, Latvia 
Latvia